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AVY Yvorne

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Informations

1. General Conditions

The terms and conditions of sale apply exclusively to orders and deliveries from the online shop on our Internet site www.avy.ch. These general terms of sale are an integral part of contracts between the Artisans Vignerons d’Yvorne, Société Coopérative, and its customers.

No wine is sold to minors.

By placing an order, you certify that you are over 18 years old.

2. Quality Guarantee

The Artisans Vignerons d’Yvorne’s main priority  is satisfying customers by providing them with quality products. All our products comply with Swiss laws.

3. Data Protection

Personal information is registered in the Artisans Vignerons d’Yvorne’s database and is used only to process your order and develop special offers.

Addresses are not communicated or transmitted to third parties. Our data handling complies with Swiss federal data protection laws.

4. Prices

The prices listed on our www.avy.ch Internet site are net in Swiss francs (CHF) and include VAT. While the Artisans Vignerons d’Yvorne, Société Coopérative, reserves the right to change prices at any time, prices listed on the site on the day an order is placed are the prices that will be charged.

5. Payment Modalities

Payment must be made within 30 days of ordering, either via Postfinance or PayPal (where payment with a credit card is also possible), bank or Swiss PostFinance transfer, or cash with a pink payment form at any Swiss post office.

6. Delivery Conditions

Merchandise is dispatched via Swiss Post or Cargo Domicile in Switzerland only within three days after payment is received. Priority delivery is subject to surcharge.

For orders under 36 bottles, delivery is by Swiss Post. We provide a link that makes it possible to track delivery of your order online.

7. Delivery Costs

For orders under 300 Swiss francs, part of the cost of postage is charged to the customer. Delivery is free of charge for orders over 300 Swiss francs.

8. Responsability

Artisans Vignerons d’Yvorne, Société Coopérative, cannot be held responsible for problems due to Internet or electronic malfunction.

Risk responsibility passes to the customer from the moment that Artisans Vignerons d’Yvorne, Société Coopérative, is no longer in possession of the merchandise.

9. Complaints

All orders should be checked on arrival, and any eventual damage or defects brought to the immediate attention of both the carrier service and our customer service.

Our replacement guarantee applies only to products acknowledged to be defective.

10. Jurisdiction and Applicable Law

The jurisdictional area is Yvorne, Vaud, Switzerland, where the Artisans Vignerons d’Yvorne, Société Coopérative, is headquartered.

Swiss law only applies.

11. Miscellaneous

We are delighted to answer any further questions you may have, just e-mail us at: info@avy.ch.